Please send all refund/return enquiries to firstname.lastname@example.org.
If you receive a damaged or faulty item, please contact us within 14 days of delivery for a replacement.
If you change your mind and wish to exchange an item for a different color, that's no problem. To be eligible, your item must be returned within 30 days of purchase. Please use a trackable shipping method, as we cannot be responsible for missing incoming deliveries. The goods must be unused, in the same condition you received them in and they must also be in the original packaging. We will charge a small freight fee to dispatch your replacement, depending on your location.
We take quality very seriously. Our products are made with the finest materials available anywhere in the world. If you are unsatisfied in any way, please contact us at email@example.com and one of our friendly staff will get back to you as soon as possible.